Privacy policy

Welcome to Think Innovative Chess Academy (“we”, “our”, “us”). Your privacy is of paramount importance to us. This Privacy Policy outlines how we collect, use, protect, and disclose your information when you visit our website, use our services, or interact with us online or offline.

By accessing or using our website or services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.

1. Information We Collect

We collect various types of information to provide and improve our services:

1.1. Personal Identification Information (PII)

We may collect the following personally identifiable information when you register for our courses, fill out forms, or contact us:

• Full Name
• Date of Birth
• Email Address
• Phone Number
• Residential Address
• Parent/Guardian Information (for minors)
• Payment Details (for course enrollment)

1.2. Non-Personal Identification Information (Non-PII)

When you interact with our website, we may automatically collect:

• IP Address
• Browser Type and Version
• Device Information
• Operating System
• Usage Data (pages visited, time spent on pages, etc.)

1.3. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Enhance user experience
• Track website traffic and analytics
• Customize content based on user preferences

You can control cookie settings through your browser preferences.

2. How We Use Your Information

We use the collected information for the following purposes:

• Course Enrollment and Administration: To manage registrations, class schedules, and attendance.
• Communication: To respond to inquiries, send course updates, newsletters, and promotional materials.
• Payment Processing: To facilitate transactions and issue receipts.
• Improvement of Services: To analyze user behavior and improve course offerings, website functionality, and user experience.
• Legal Compliance: To comply with applicable laws, regulations, and legal processes.

3. Sharing and Disclosure of Information

We do not sell, rent, or trade your personal information. However, we may share your data in the following scenarios:

3.1. With Service Providers

We may share your information with third-party vendors who assist us in operating the website, processing payments, and providing customer support.

3.2. Legal Obligations

We may disclose your personal information if required by law or if we believe such action is necessary to:

• Comply with legal obligations
• Protect and defend our rights or property
• Prevent fraud or other illegal activities

3.3. With Parental/Guardian Consent (For Minors)

For minors enrolled in our programs, we may share academic progress and related information with parents or guardians.

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4. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

• Secure Sockets Layer (SSL) encryption
• Regular malware and vulnerability scans
• Limited access to personal data by authorized personnel only

Despite these precautions, no method of electronic storage or transmission is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your data, we cannot guarantee its absolute security.

5. Your Rights and Choices

You have certain rights regarding your personal data, including:

5.1. Access and Correction

You can request access to the personal information we hold about you and request corrections if there are inaccuracies.

5.2. Data Deletion

You may request the deletion of your personal data unless we are required to retain it for legal or operational purposes.

5.3. Opt-Out Options

You can opt out of receiving promotional emails by following the unsubscribe link in the emails. However, you will still receive essential communications related to your enrollment or account.

6. Children’s Privacy

We are committed to protecting the privacy of children. We do not knowingly collect personal information from children under the age of 13 without parental consent. If we discover that we have unintentionally collected such information, we will delete it promptly.

7. Third-Party Links

Our website may contain links to third-party websites (e.g., YouTube, Instagram). We are not responsible for the privacy practices of these external sites. We encourage users to review the privacy policies of any third-party services they interact with.

8. International Data Transfers

As our services are primarily based in India, any information collected may be transferred and processed within India. By using our services, you consent to the transfer of your information to India, where data protection laws may differ from those in your jurisdiction.

9. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. Any updates will be posted on this page, with the “Last Updated” date revised accordingly. We encourage you to review this policy regularly.

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10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:

Think Innovative Chess Academy
Sector 122, Noida, Uttar Pradesh 201307, India
Email: nneel2604@gmail.com
Instagram: Think Innovative Chess Academy
YouTube: Neel Kamal Chess Coach